Answer 2 for NRS 429 Describe the nurse’s role and responsibility as health educator

Thank you for the article, Dr. J, it reminded us of how significant proper communication following evidence-based communication methods is, I believe SBAR is what comes naturally to all of us when we communicate patient-related information. To me I PASS BATON is new. 5 D’s seems to be something we would think it’s done automatically however the reality of our fast-paced nursing and medical life doesn’t go by the book most of the time, I have seen patients with hyperkalemia and stage 5 CKD, drinking orange juice, served by hospital cafeteria and I will be wondering where is the Dietician? Did the Physician explain the diagnoses and future direction? Are we as nurses doing our part in patient education effectively? Is it clearly understood? Are we achieving behavioral objectives?

Joint Commission has accredited hospitals since 1951 and certified more than 21,000 healthcare organizations and programs. Communication has always been on top of JCI’s list and its a second international patient safety goal, through research, JCI has discovered that a lot of errors in healthcare settings are due to poor communication. I think the main hinderance to communication is time, over the years I have seen only ONE Physician sitting next to his patient’s bed and explaining a medical diagnoses, answering any concerns, breaking it down in simplest form, I respected his compassion and empathy. His patients were blessed to have him. As nurses we hardly have break most of the time, and that electronic documentation record seems to be taking nurses focus away from bedside nursing to computer nursing.

Effective patient-provider communication is critical to the successful delivery of healthcare services, cost-cutting and positive patient outcomes.


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